Effective from: 27/05/2020
The purpose of this policy is to provide you with a clear explanation as to when, why and how we collect and use your personal information.
Please read this policy and make sure you fully understand our practices in relation to your personal information before using any of our services.
What information do we collect?
We receive, collect & store any information you provide on our website or provide us in any other way. This information is personally identifiable and may include your name, address, email & phone number.
How do we collect information?
We collect information that you provide us; this may be through verbal communication, email, post, completing a booking form when hiring our venue or by using the ‘contact us’ section of our website.
Why do we collect this information?
We collect this information to provide and operate our services (hire of our venue) and to respond to your messages/enquiries. We may need to contact you regarding the event/function you may be holding at our venue.
How do we store your information?
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Any written personal details (such as completed booking forms) are stored securely in staff only area of our venue.
We will store your information until your enquiry is successfully resolved, or for no longer than one month after the completion of the function/event you are holding at our venue. Once this time has expired we shall delete any electronic information and securely destroy any hard copies (such as completed booking forms).
How do we communicate with you?
We may contact you to; respond to your enquiry, resolve a dispute, or provide an update regarding your hire of our venue. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How to withdraw your consent:
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org or write to us at: Stoke Prior Sports & Country Club, Westonhall Road, Stoke Prior, Bromsgrove, Worcestershire, B60 4AL.